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Frequently asked questions

Find answers to your questions about weight loss. We are here to support you on your journey toward better health and well-being.

Weight loss

How does it work?

Our weight loss program combines medical treatment with online lifestyle coaching by our health coaches. This holistic approach ensures that you achieve lasting results.

What medications does Goodweigh offer?

Goodweigh offers an online weight loss program that aims to permanently lose weight supported by weight loss medications such as Ozempic, Wegovy, Mounjaro, Saxenda and Rybelsus.

Le médicament finalement prescrit est déterminé en fonction de vos préférences et de la décision prise par l'un de nos médecins.

How does weight loss medication work?

Weight loss medications help with weight loss through various mechanisms, such as reducing appetite, delaying gastric emptying or influencing metabolic processes. Most prescription medications work by affecting the hormone balance, making you feel less hungry and full for longer.

Who is weight loss medication suitable for?

Weight loss medication is for adults with a BMI of 30 or higher (obesity), or a BMI of 27 or higher in combination with weight-related health conditions such as type 2 diabetes or high blood pressure.
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L'un de nos médecins évaluera si ce traitement vous convient en fonction de votre état de santé et de vos antécédents médicaux.

Si le médecin estime finalement que le programme ne vous convient pas, ou si vous choisissez de ne pas poursuivre, vous serez intégralement remboursé.

Is weight loss medication a substitute for diet and exercise?

No, weight loss medication is a tool and not a substitute for a healthy lifestyle. It works best in combination with a balanced diet, regular exercise and behavioural change. Goodweigh's online weight loss program helps you achieve the best results.

What are the possible side effects?

Side effects vary by medication, but the most common are: nausea, diarrhea or constipation, loss of appetite, headache, and tiredness. These side effects often subside after a few weeks. You can read more about the possible side effects on our medication pages.

Is it safe?

Yes, our program was designed with your safety in mind. We provide medical guidance and ongoing access to our Dutch doctors throughout the program. With regular check-ins, we monitor medication safety.

How do I start taking weight loss medication?

At Goodweigh, you start with an online intake, where a doctor assesses your health. If the medication is suitable, you will receive a prescription and the medication will be delivered to your home. You will also receive guidance on how to make the treatment effective and safe.

What kind of support is available?

You have unlimited access to our Dutch doctors for support and guidance. In addition, you'll be supported by our health coaches, who you can access through chat whenever you want. Together, we'll create a supportive environment for your success.

Can I keep track of progress?

Absolutely! Our digital tools allow you to measure your weight loss and waist circumference on a daily basis and take photos of your progress.

Is weight loss medication reimbursed?

In the Netherlands, weight loss medication is usually not reimbursed by health insurance. Check with your insurer to see if there are any exceptions based on your situation.

What if I need help?

Our team is here to help you every step of the way. Whether you have questions about your medication or need motivation, get in touch at any time.

Online consultation

How does the consultation work?

To start, you complete a medical questionnaire that will be evaluated by one of the Dutch Goodweigh doctors.

Sur la base de ce questionnaire, l’un de nos médecins vous contactera via une conversation par chat sécurisée. Au cours de la consultation, vous aurez la possibilité de poser des questions au médecin. De plus, pendant le traitement, vous pouvez à tout moment envoyer un message à nos médecins si vous avez des questions ou si vous souhaitez apporter des modifications.

Si le médecin estime qu’un traitement prescrit est adapté, il approuvera votre demande et vous délivrera une ordonnance.

Notre pharmacie se chargera ensuite de vous faire livrer le traitement à domicile. C’est là que commence votre programme de perte de poids.

Does the online consultation take place at a scheduled time?

No, our care takes place completely asynchronously, so you can complete your online consultation in your own time. We'll save your progress so you can come back later to complete the consultation whenever you want.

Does the online consultation require a phone or video call?

In most cases, there is no need for a phone or video call. Once one of our doctors has reviewed your information, you will receive a response via secure chat messages that you can access via your Goodweigh account.

Une fois que vous aurez commencé votre programme de perte de poids, vous pourrez planifier un entretien (en visioconférence) avec l'un de nos coachs santé afin de vous aider à prendre un bon départ.

De plus, vous pouvez à tout moment contacter nos médecins et nos coachs santé via des messages privés sécurisés, quand vous le souhaitez.

Who may not be suitable for the Goodweigh Weight Loss Program?

Although our doctors review individual circumstances in detail, the Goodweigh weight loss program is generally not appropriate for certain groups of patients, including those who are pregnant or breastfeeding, or actively trying to become pregnant, who do not meet the definition of overweight or obese, or who are over 75 years old.

Si le médecin estime finalement que le programme ne vous convient pas, ou si vous choisissez de ne pas poursuivre, vous serez intégralement remboursé.

Health coaching

What does health coaching include?

Goodweigh's health coaches are experts in behavioural change and weight management. They contact you regularly to track your weight, waist circumference and motivation levels and help you make sustainable changes in your behaviour and lifestyle to lay the foundation for lasting results.

Nos coachs vous accompagnent en ligne à chaque étape de votre parcours, célèbrent vos victoires et vous aident à surmonter les obstacles. Vous pouvez contacter nos coachs via le chat quand vous le souhaitez. Le coaching santé est inclus sans frais supplémentaires dans le programme de perte de poids Goodweigh, car nous mettons tout en œuvre pour vous aider à atteindre votre poids cible de façon durable.

Why do I need a comprehensive program?

When we lose weight, 15 percent of it consists of muscle mass. Loss of muscle mass can increase our risk of lower bone density, fatigue, injuries, decreased strength and leads to a greater chance of weight gain.




Jusqu’à présent, tous les programmes médicaux d’amaigrissement étaient axés sur la perte de poids, mais Goodweigh a été conçu pour vous aider à maintenir votre poids après le traitement. C’est pourquoi notre programme ne se concentre plus sur la perte de poids à court terme, mais sur la perte de graisse et le maintien de la masse musculaire tout au long de la vie.

Why do I need health coaching?

Health coaching is an important part of the Goodweigh weight loss program, as it helps our patients form sustainable behavioural changes for long-term weight loss. Our health coaches will be by your side throughout the program and help you make small but effective changes in your diet, mindset and lifestyle that you can maintain for life. You'll be less likely to gain weight back when you leave the program. Health coaching is included in the Goodweigh program at no extra cost.

What makes the Goodweigh weight loss program different?

Goodweigh is the digital weight loss clinic in the Netherlands. That means you get in touch with a Dutch doctor from the comfort of your own home, at your convenience. You don't even have to go to the pharmacy to pick up your medication, as our program includes free delivery to your door.

Contrairement à certains programmes de perte de poids, le nôtre offre de véritables résultats à long terme. Le programme de perte de poids Goodweigh associe des traitements fondés sur des données médicales à un accompagnement continu par des médecins, des infirmiers, des pharmaciens et des coachs afin de vous aider à adopter des habitudes de vie durables. Nous adoptons une approche holistique de la perte de poids, avec des changements modestes mais efficaces dans votre mode de vie, pour vous aider à ne pas reprendre le poids perdu.

Still have questions?

Our customer support hours are:
‍Du lundi au vendredi
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de 8 h 30 à 18 h
Chat et e-mail
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Samedi et dimanche
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Les messages envoyés par chat et par e-mail recevront une réponse le lundi
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Discutez avec nous par chat ou envoyez-nous un e-mail à support@goodweigh.nl